At
Workflow Secrets, we believe AI is an incredible tool for helping real estate agents save time, communicate better, and grow their businesses. But with that power comes a responsibility to use the technology safely and ethically.
SAM was built with best-in-class security standards and AI safeguards to protect your data and support ethical, trustworthy interactions with clients. In this guide, we'll explain how we handle AI safety and share simple tips for using it responsibly in your business.
đź”’ 1. Data Security & Account Protection
Keeping your information safe is our top priority. Here’s how we protect your data:
Strong Password Protocols: SAM requires secure passwords for all accounts. We recommend using a mix of uppercase and lowercase letters, numbers, and symbols to strengthen account security.
Advanced Encryption: We encrypt sensitive data both while it's being stored and when it’s being transmitted - so your client and business information stays protected.
Regular Security Audits: Our team regularly reviews and updates our systems to stay ahead of potential security threats.
(Tip: We recommend using a password manager to make it easy to create and store strong, unique passwords.)
🤖 2. AI Is a Tool - Not a Replacement
AI helps you create content, send timely follow-ups, and streamline your systems - but it can’t replace the human relationships that drive real estate success. This is a belief that is FUNDAMENTAL to the work we do at Workflow Secrets, and is factored into every decision we make while build SAM.
Think of SAM as a super-efficient digital assistant: It can handle the repetitive work, but your expertise, personality, and client care will always be the heart of your business.
🧠3. Discernment: Always Proofread AI-Generated Content
SAM generates content that sounds like you - but it's still a good idea to proofread before sending. AI can sometimes make mistakes, especially with hyper-local details or unique client situations.
Use what we call Discernment:
- Review content to confirm accuracy.
- Adjust language if it sounds off-brand for your business.
- Add personal touches to make your communication feel warm and genuine.
(Tip: You can review all generated messages in the Outbox before they go to clients.)
⚖️ 4. Ethical AI Use: Build Trust Through Transparency
AI should enhance trust - not erode it. When clients know you use AI to improve their experience, they appreciate the faster responses and more personalized communication.
Here’s how you can use AI ethically:
- Be Transparent: If clients ask, explain that AI helps you create resources and send timely updates.
- Avoid Manipulation: Use AI to inform and engage clients - not to confuse or mislead.
- Respect Privacy: Never share personal client details outside of your secure SAM environment.
Note: At Workflow Secrets - we practice what we preach. Our entire business and business systems are built in, run on, and use SAM as a foundation. What this means is personalized content that is delivered via automations, allowing Mark and Cody to focus on creating advancements in the tool, and dedicate time to the community and your success.
🤝 5. Enhancing Client Experiences - Not Replacing Them
SAM’s automations help you save time - but the goal is always to give you more time for real, human interactions.
Let SAM handle:
- Follow-up emails after open houses.
- Birthday reminders and client anniversaries.
- Lead qualification, databasing, and automated communication flows.
- Much, much, more!
But when it comes to key milestones - like discussing offers or guiding clients through closing - your personal presence makes all the difference.
(Tip: Use SAM’s automations to schedule regular check-ins so you never lose touch with past clients.)
🔄 6. Stay Curious: AI Is Always Evolving
AI technology evolves fast, and SAM evolves with it. We regularly update the platform to improve performance, security, and personalization.
Here’s how you can stay ahead:
- Watch for SAM update notifications - we share quick updates whenever new features launch.
- Reach out anytime - we love helping agents learn how to make the most of these tools.
🌱 Our Promise: Safe, Smart, Ethical AI
At Workflow Secrets, we’ve invested heavily in making SAM a secure, reliable partner in your business.
- 2FA & Encryption protect your data.
- Transparent practices build client trust.
- Ethical AI guidelines keep your business reputation strong.
AI isn’t here to replace you. It’s here to free you from time-suck - so you can focus on what matters most: serving your clients, growing your business, and reclaiming time for your life outside of work.
Let’s continue to build something exceptional together.
Let's make something exceptional together with SAM!