Home / Sam Help Hub / Account Cancellation: A Simple and Transparent Process
Account Cancellation: A Simple and Transparent Process
Account Cancellation: A Simple and Transparent Process
We understand that circumstances change, and there might come a time when you need to cancel your account with us. To make this process as simple as possible, we've outlined the steps and requirements for account cancellation below.
1. Cancellation Deadline:
Note the Timing: Cancellation must be initiated no later than 48 hours (2 business days) before your monthly renewal date.
Check Your Renewal Date: You can find your renewal date in your Account Details tab.
2. Email Cancellation Request:
Send an Email: To cancel your account, please send an email to Cancel@workflowsecrets.info.
Include Necessary Details: In your email, include your full name, email address associated with the account, and any feedback you might have on your experience with Sam - good or bad - so we can continue to learn and grow better as a company (This is optional - will not be met with pushback, but will help us grow as a company, and is always appreciated - good/bad/otherwise).
Receive Confirmation: Our team will respond to confirm your cancellation request and provide any additional information.
3. Await Confirmation:
Confirmation Email: Once we have processed your request, you will receive a confirmation email.
Finalize the Process: Follow any additional instructions in the confirmation email to finalize the cancellation.
4. Refund Policy (if applicable):
Read Our Refund Policy: If applicable, review our refund policy for details on eligibility and processing.
Conclusion:
We strive to make the cancellation process as straightforward as possible. If you have any questions or need further assistance, our support team is here to help. Remember, cancellation requests must be made no later than 48 hours (2 business days) before your monthly renewal to avoid additional charges.
We hope you were able to make something exceptional while working with Sam!
