We understand that business needs change, and while we’re sad to see you go, we want to make the cancellation process as simple and straightforward as possible. You've done right by us by being an active member of our community and it is our goal to send you on your way better for that time working together. Follow the steps below to cancel your SAM account quickly and easily.
🗓️ Step 1: Check Your Renewal Date
Timing Matters: Cancellation requests must be submitted at least 48 hours (2 business days) before your renewal date to avoid being charged for the next cycle.
(Tip: Mark your calendar ahead of time to avoid any last-minute rush.)
✉️ Step 2: Send Your Cancellation Request
Include Necessary Details: In your email, include your full name, email address associated with the account, and any feedback you'd like to share (optional but always appreciated - whether it's positive, negative, or neutral, it helps us improve).
Receive Confirmation: Once we receive your request, we’ll respond to confirm and guide you through the next steps.
✅ Step 3: Watch for Your Confirmation Email
Confirmation Email: Once we have processed your request, you will receive a confirmation email from us. If there are any next steps to finalize the cancellation, we’ll include clear instructions in that email.
💸 Refund Policy (If Applicable)
🌟 Questions or Concerns? We’re Here for You.
Our goal is to make every part of your SAM experience - even cancellation - as smooth as possible.
We hope you were able to make something exceptional while working with SAM!