Imagine a scenario where an agent needs to follow up with multiple leads and existing clients. ( ...You've never been in this situation before have you?)
The Communications Matrix identifies that one client prefers detailed email updates, while another responds better to quick text messages. SAM automatically writes custom messages for each, then cues them up for review by you before scheduling and sending on your behalf, increasing the likelihood of engagement.
We believe over time, and with advancement in accuracy in AI over the coming years - As you use the Communications Matrix, SAM will learn how to craft better custom messages using your reviews. At some point... perhaps 100 reviewed messages, perhaps 100,000 reviewed messages, you can trust SAM will send a great message on your behalf, and you can choose to manually review messages less often - freeing up addition time as trust in the system is earned.